Razer Huntsman Elite Wrist Rest Replacement | Razer Insider
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Razer Huntsman Elite Wrist Rest Replacement


Surely after spending $200USD on a keyboard I could be guaranteed that a replacement for a detachable piece (in this case, the wrist rest) would be readily available in the event that this needed to be replaced (from regular wear and tear, etc.). Unfortunately, I have been told by all channels of Razer's awful support that there is none available for replacement and likely never will be. Note that I am not asking for a FREE one, I am asking to PURCHASE a wrist rest replacement for my keyboard.

This isn't the only time I've had this issue with them. My Razer Blade laptop had a bad key cap on the Y, so I simply asked if they could mail me a new one (this is when the laptop was brand new), and I was told that it was not available and that they could not help me with that.

What the hell is this company turning into? I want to PURCHASE A REPLACEMENT for your NEWEST KEYBOARD, and you "have no inventory to replace the wrist rest", or whatever other way your outsourced garbage support can word it.
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4 Replies

Bump. I want to purchase a replacement wrist rest for my keyboard please.

Jenjar
Vanguard
  • Vanguard
  • 483 replies
  • July 3, 2019
Moving to support forum for visibility.

Is your keyboard still under warranty? Also, if you are in the U.S Razer does have a RazerCare store where you can buy parts for razer products, but the huntsman wrist rest is not listed yet. You can keep an eye here just in case they do add it to the store eventually.

It is under warranty, but because it was stolen from my dorm room I wasn't even going to try and get a free one from them, I simply just wanted to buy one. I hope they add it to the store one day because for that kind of money, wear and tear parts should be available. I'm not going to replace my keyboard just because my wrist rest disappeared. I was told by one person from support that it will never be available for purchase...I hope they are misinformed.

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • July 9, 2019
@GlobalGaben What we have in stock are strictly for under warranty replacements. Unfortunately, we currently do not have any Huntsman Elite wrist rest for sale just yet.

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