Razer Huntsman Mini - Windows and Esc key not working. 2 Keyboards | Razer Insider

Razer Huntsman Mini - Windows and Esc key not working. 2 Keyboards

  • 8 December 2020
  • 6 replies
  • 88 views
I
I have bought the Mini from Amazon... 1st and 2nd one both are having the same issue.

When I plug it in, the windows key and esc key both stop working, and even on my logitech keyboard once the razer is plugged in. I've reinstalled windows so it's a fresh build. I've tried before synapse being installed as well.
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6 Replies

TiredCube
Which version of Windows? 10? 20H2 or the regular one?
P
I've been having issues specifically when the keyboard is plugged in at windows startup, and my explorer.exe crashes. I'm on Windows 10 20H2 and idk if this helps but I think Razer needs to update the driver for the Huntsman Mini to fix a lot of the issues people are explaining here on the forums
TiredCube
PurpleNavyfrontzone784
I've been having issues specifically when the keyboard is plugged in at windows startup, and my explorer.exe crashes. I'm on Windows 10 20H2 and idk if this helps but I think Razer needs to update the driver for the Huntsman Mini to fix a lot of the issues people are explaining here on the forums

Saw your old November post the other day, actually! That's why I asked.

I'm on an Intel proc though, so it's not the same. 😞
Razer.Speedcr0ss
Userlevel 7
Hey everyone! Thanks for posting your keyboard's behavior/concern here. Does the issue happen while the Razer Synapse is disabled or closed? Please send us your Razer Synapse 3.0 logs by following the steps here. Save it via Google Drive or to another online drive account, then include its link in your PM. Let's continue from there.
M
Hi,

I am having this problem as well. I received my huntsman on Friday last week and immediately encountered this issue. It happens with Synapse on, Disabled and uninstalled.

This has been posted about extensively here: /huntsman-mini-broke-my-windows.65606/

The common factor in that thread is that a lot of people are AMD users (myself included).
Razer.Speedcr0ss
Userlevel 7
Thanks for sharing, MkyAs! I'll cascade this to the team. In the meantime, please send me your Razer Synapse 3.0 logs by following the steps here. Save the compressed files via Google Drive or to any online drive account, then paste the link in your PM.
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