RAZER ID | Razer Insider

RAZER ID

A
I cant change my razer ID because is asking me to verify with a phone number that i dont have 3 years ago.
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7 Replies

G_Leland
Userlevel 3
adnidem
I cant change my razer ID because is asking me to verify with a phone number that i dont have 3 years ago.


Just create a new account, whats the problem?
A
G_Leland
Just create a new account, whats the problem?

And lose all my gold and silver...
G_Leland
Userlevel 3
adnidem
And lose all my gold and silver...


Ok, what do u mean "change RAZER ID"?
U mean change ur nickname or what?
A
In my Razer ID I click to change my phone number and it ask me to verify with that phone number that it already there, but I don't have it any more. I can't change anything bc for everything it asks me for a verification code with that phone number that I don't have.
G_Leland
Userlevel 3
adnidem
In my Razer ID I click to change my phone number and it ask me to verify with that phone number that it already there, but I don't have it any more. I can't change anything bc for everything it asks me for a verification code with that phone number that I don't have.


Open case:
https://support.razer.com/contact-us/?c=us

https://support.razer.com/live-chat
A
There is nothing that can help me I already checked. The developers have to help me personally bc they are the only ones that can remove that phone number from data base.
G_Leland
Userlevel 3
adnidem
There is nothing that can help me I already checked. The developers have to help me personally bc they are the only ones that can remove that phone number from data base.


So? Did u open case?
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