Razer Kitty Headphones disconnecting and reconnecting | Razer Insider

Razer Kitty Headphones disconnecting and reconnecting

  • 18 October 2021
  • 1 reply

My razer kitty headphones are constantly disconnecting then reconnecting after a few seconds making a loud popping noise, its very irritating and is getting in the way of games and work. I use them connected directly to a mac and bought them sometime around September of last year but have only been using them since November. Is there anyway to fix this or can I send them in to get them fixed anywhere? Thanks.

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1 Reply

Userlevel 4
Are you connected directly to your computer's USB ports, or it's connected to a USB hub? Also, is it possible for you to connect the device to a different computer and check if it behaves the same? Please send me the serial number of your headset via PM. That way, I can take a closer look at the disconnecting issue. Let's take it from there.

I'll lock this thread now.