Razer kitty headset | Razer Insider

Razer kitty headset

  • 19 June 2021
  • 2 replies
  • 103 views

everytime i go on game it start disconnect. but if not playing game just discord or like watching video it doesnt. what can i do

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2 Replies

chicoritta
everytime i go on game it start disconnect. but if not playing game just discord or like watching video it doesnt. what can i do


Is it was a wireless headset, to be disconnected? if not, there must be some minor issue, like the audio output device was switched to the others audio output when running certain application
Userlevel 7
Hi, @chicoritta! Was this working before? Were there any updates/changes done to your computer prior to the issue? Does this also happen without Synapse running in the background? For now, PM me the headset's serial number. I can use that to verify the model and look into more mode-specific solutions. Let's pick it up from there.

*Thread locked to curb the conversation to PMs.