Razer Kraken 7.1 V2 Black - damaged Oval Ear Cushions | Razer Insider
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Razer Kraken 7.1 V2 Black - damaged Oval Ear Cushions

  • 13 September 2019
  • 3 replies
  • 388 views

Hello,
as it already says in the title, my ear cushions are pretty damaged after being used quite a lot in a year.
That's why I wanted to ask here first before I ask the support directly, if I can ask them to send me a pair of new ones since my headset should still have warranty and it's pretty uncomfortable wearing it while one is so loose.
There are a few pictures below.
Sincerely,
arnas

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3 Replies

  • Guardian of the Forest
  • 2054 replies
  • September 22, 2019
Hi there! PM me the serial number of your Kraken. I'll pick it up from there.

  • Author
  • 1 reply
  • September 25, 2019
Razer.RedPanda
Hi there! PM me the serial number of your Kraken. I'll pick it up from there.

I'm sorry and also thankful for your reply.
My case was already picked up by a Razer Support moderator right after posting.

Have a good day :)

Arnas

  • Guardian of the Forest
  • 2054 replies
  • September 26, 2019
Thanks for the update. Let me know if you need more help.

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