Razer kraken TE no sound | Razer Insider
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Razer kraken TE no sound


Hello, I have this problem for some time now. The headset only works on Razer kraken TE -Chat which is set as headset earphone. When I try to use Razer kraken TE - Game or THX spatial that are set us speakers the headset goes mute. I followed the instuctions during the setup. I have tried everything but nothing seems to do the trick.
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3 Replies

Razer.Speedcr0ss
Hey there! Sorry to hear about your Razer Kraken TE's concern. By the way, what's the device driver name of your headset under "Device Manager"? Do you have Razer Kraken TE-Chat and Game on the list?

I have the same Problem.
It worked fine until now.
I can hear everything when I choose "Razer Kraken TE Chat", but if I switch to "Razer Kraken TE Game" no sound will be played.
I tried to install Synapse 3 again, restored Windows from a backup etc. but nothing workes.
What else can I do so that "Razer Kranken TE Game" woks again?

Razer.Speedcr0ss
sabishi_tenshi
I have the same Problem.
It worked fine until now.
I can hear everything when I choose "Razer Kraken TE Chat", but if I switch to "Razer Kraken TE Game" no sound will be played.
I tried to install Synapse 3 again, restored Windows from a backup etc. but nothing workes.
What else can I do so that "Razer Kranken TE Game" woks again?


Hi there! Thanks for posting your concern on this thread. Please send me your headset's serial number via PM. Let's continue from there.

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