Razer Kraken X mic connected but no sound | Razer Insider

Razer Kraken X mic connected but no sound

  • 8 March 2022
  • 1 reply
  • 4 views
D
I have bought a Razer Kraken X today and connected it to my MSI laptop. The headphone audio works fine but there is no sound coming from the mic. I have tried every fix in the internet.

  • Updated Windows
  • Updated Audio Drivers
  • Made sure Realtek Audio identifies the mic
  • Tested in another machine - works fine then
  • Tested other headsets in this machine and they work fine
  • Made sure the correct option is set as default input

However nothing works. Please let me know a fix for this
This topic has been closed for comments

1 Reply

R
I appreciate the troubleshooting you've done. Please check your Realtek Audio Console then, make sure to enable pop-up dialog. Unplug and replug the device and select the headset on the pop-up window. Should the problem persists, please PM me your device's serial number to look for other possible fixes. Let's pick up from there.


Thread locked to curb the conversation to PMs.
CookiesCookie settings