Razer laptop Aptio Utility Ami screen appears and Aptil | Razer Insider

Razer laptop Aptio Utility Ami screen appears and Aptil

  • 26 April 2022
  • 1 reply
  • 10 views
M
Hi there,

Can someone help me with my laptop Razer 15? It is less than one year old, and it has the blue screen Aptio Utility Ami window pops up during startup, it doesnt show Windows. The problem exist and just keep looking everytime I restart the laptop.

Anyone knows how to fix this?

Thanks.
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1 Reply

Razer.Zionzedd
Userlevel 7
What changes did you make before the issue happened? Try performing the steps here to isolate the cause of the problem. If that didn't help, PM me the serial number of your laptop so I can check for other workarounds that we can try. I'll be locking this thread to move our conversation privately.
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