Razer Mamba Wireless Model RC30-013601 | Razer Insider

Razer Mamba Wireless Model RC30-013601

  • 8 April 2019
  • 6 replies
  • 590 views

Hi there I have been using my Mamba Wireless without trouble forever, love the product. I went to apply the firmware update and it has not functioned since. The updater now sits at the "connect the mouse to your pc using the supplied cable." and won't recognize the mouse when connected. When I go to the device manager the Razer Mamba is installed with no errors. The lights on the mouse turn on but there is no response to the mouse cursor. I have uninstalled and re-installed the Synapse and drivers with luck. Can anyone give out a helping hand?

l used the MambaWireless_FirmwareUpdater_v1.02.00_r2

I am running Windows 10 Pro completely updated.

Any help would be greatly appreciated.

Thanks

Luis
[indent][/indent]

This topic has been closed for comments

6 Replies

Userlevel 6
Hi there! Can you send over the serial number of your Mamba mouse to me through PM? I'll take it from there. Make sure to include the link to this thread.
Razer.RedPanda
Hi there! Can you send over the serial number of your Mamba mouse to me through PM? I'll take it from there. Make sure to include the link to this thread.


Well I hope this is PM so here it goes!
Userlevel 6
ArceePrime
Well I hope this is PM so here it goes!

I removed the serial number from your post. You can use this link to PM me instead. I'll wait for your message.
Hey there? I have not heard from you . Did you get what you needed?
I have the same problem! What can I do? My mamba is not detected by synapse 3
Hey there I am not too sure if I am right, but i don't think that synapse 3 is suppose to. YOu have to use 2.