Howdy, @MouseWork!
Does it make any difference when the Razer Synapse software is temporarily disabled? You can also reinstall your keyboard’s drivers by following the steps below:
1. Press Windows + S on your device to open the Search bar.
2. Type in “Device Manager” and hit Enter.
3. Go to "Keyboards" or "Human Interface Device".
4. Right-click on the Razer Ornata V2 and select Uninstall device.
5. Restart your computer to completely uninstall the drivers
If that didn’t work out, then shoot me a PM along with your keyboard’s serial number so I can look for other troubleshooting steps.
*Thread locked to curb conversation to PM.