Razer phone 2 Cracked screen + back. Need advice. | Razer Insider

Razer phone 2 Cracked screen + back. Need advice.

  • 23 March 2019
  • 2 replies
  • 2 views

I purchased a razer phone 2 through best buy a week ago. I accidentally dropped some weights on it while I was working out because this phone is super slippery. It is still functional, but the cracked screen and back is ugly to look at.

Seeing as how I didn't get the best buy protection plan nor could I return it as it is damaged, I took it to a local cell phone repair store only for them to say that they couldn't help me since they couldn't find any spare parts online.

So, what are my options here? Can I just turn this in to the official razer company and have them fix it? Or do I just take the L until my next upgrade?

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2 Replies

Userlevel 6
Hi there! Let me help you out with this. Can you send me the serial number as well as some photos of the phone through PM?
Razer.RedPanda
Hi there! Let me help you out with this. Can you send me the serial number as well as some photos of the phone through PM?

Sent.