Razer phone shutting off | Razer Insider
Skip to main content
I currently own a razer phone 1 and since day one if it got too hot it'd shut off; whatever, makes sense. Now though the battery will only reach 45 degrees C and then shut off or around that figure. Issue being with normal daily use I can't have it in the sun, put it in a case, or even slightly use it too much without having to take a 5 minute break every 10 minutes to lay it in a cool surface otherwise it immediately shuts off. Any reason why mine is heating so godamn quickly or just shuts off at way too low of a threshold?
Hello there! Let me look into this. What specific programs/apps do you usually use? Also, how long had you had your Razer Phone? Let me know.
As an example, last night I had my phone shut off on me after 30 minutes ish of "Need For Speed No Limits", I had it shut off 3 times on me trying to test vr videos on YouTube in the cardboard format, it would go from 33° to 44° alarming quickly and then shut off until I lowered the amount of cpu YouTube was able to use. In past times I've had pubg mobile shut it off, and just doing anything in the sun during summer I have to be very vigilant to make sure it doesn't get too hot.
Thanks for the reply. Please send over the serial number of your Phone to me through PM. Let's continue there.