Razer refund email is 404, help me. | Razer Insider
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Razer refund email is 404, help me.

  • 27 November 2019
  • 1 reply
  • 2 views

So exactly a week ago, I received a refurbished razer blade from the razer. Was stuck on setup and asked support and supposedly busted hardware. I asked for a refund and was told I'll receive an email about return and shipping in the next 48 hours. I waited about 5 days before asking support again, this time I was promised to receive it within 2-3 hours and that the support will personally make sure I get the email... Two days later and I still haven't received the email. How should I proceed from here? I don't want to pay a grand and a half for a laptop that I can't even use... Please help.
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1 Reply

  • Guardian of the Forest
  • 2054 replies
  • December 8, 2019
Hi there! I'd like to take a look at this. Please PM me the case number. I'll take it from there.

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