Razer support website doesn't allow to submit issue | Razer Insider
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Razer support website doesn't allow to submit issue

  • August 29, 2021
  • 2 replies
  • 31 views
H
I have tried to get support for an issue at https://support.razer.com/ and on the contact page, it is impossible to submit when entering serial number. The green submit logo flashes and the console outputs a load of html, but there is no updates and the page is stuck here without being able to submit the issue
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    2 Replies

    A
    I had this same issue yesterday and had no choice but to open a new thread as well. Not gonna lie, I am super unimpressed with Razer's customer support right now...
    R
    headVividTangelocove792
    I have tried to get support for an issue at https://support.razer.com/ and on the contact page, it is impossible to submit when entering serial number. The green submit logo flashes and the console outputs a load of html, but there is no updates and the page is stuck here without being able to submit the issue
    Awesomebestvalley891
    I had this same issue yesterday and had no choice but to open a new thread as well. Not gonna lie, I am super unimpressed with Razer's customer support right now...
    That's odd. Have you tried clearing the cache/cookies or try a different browser? For now, allow me to help you with your concerns. You can send me a PM about the issues that you're having. Let's take it from there. I'll lock this thread now.
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