So it starts like this, I open Synapse 2 and it works fine but when I select my headset that error message pops up and Synapse turns black. When I fully delete Synapse 2 and install it back it works fine but after I restart my PC it messes up once again.
Note: I've contacted support many times with no solution provided if a staff member sees this please contact me this is a very irritating issue.
Razer Synapse cannot configure Kraken Pro v2 error
So it starts like this, I open Synapse 2 and it works fine but when I select my headset that error message pops up and Synapse turns black. When I fully delete Synapse 2 and install it back it works fine but after I restart my PC it messes up once again.
Note: I've contacted support many times with no solution provided if a staff member sees this please contact me this is a very irritating issue.This topic has been closed for replies.
- I am the Lightbringer
Just to make sure that we're on the same page, does your headset have a 3.5mm jack or a USB for the connector?
Razer.CazielUSB connector
Just to make sure that we're on the same page, does your headset have a 3.5mm jack or a USB for the connector?
- I am the Lightbringer
carlito03Please send me the serial number of your headset via PM so I can look into model-specific fixes.
USB connector
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