Razer Tartarus Pro not visible in Synapse 3 on Surface Pro 9 | Razer Insider
Skip to main content
Question

Razer Tartarus Pro not visible in Synapse 3 on Surface Pro 9

  • September 6, 2024
  • 0 replies
  • 10 views

Hi all,

Currently on holiday with this years chosen travel device Surface Pro 3 running Win 11, looking to play a little Valheim and Proj Zomboid - as they both seem to work well on low resolutions.

I have brought along my Tartarus Pro which works perfectly on my desktop machine.

I also bought my Microsoft Surface official dock. The Tartarus will connect to the Surface Pro and works as a keyboard but it will not install in Synapse - I’ve uninstalled and re-installed synapse, deleted drivers, deleted registry keys. As I know there is nothing wrong with the Tartarus I assume this must be something really simple I’m missing.

 

All help really welcome!

 

Steve