RazerCare Store Updates | Razer Insider

RazerCare Store Updates

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M
rushAquasource315
invalid razer card. how can i get new one?

contact support
dekades
Userlevel 7
New Items in the Store 4/22/20

  • Quartz Basilisk DPI Clutch
  • Atheris Stormtrooper Top Cover
  • Turret USB A - USB C Cable
  • Quartz Seiren X L-shape cable
  • Ripsaw USB A - USB C Cable
  • Ripsaw HDMI - HDMI Cable
  • Razer Nari USB Dongle
  • Mamba Wireless Cable Dongle
Need Help? Start a thread in the Support Forum. DM's may be delayed. Ignored DM's = I don't know. Follow me on Twitter @omgdkdz
M
May I ask why the offers doesn't apply for students? I was willing to by the barracuda headsets in discount but, oh, surprise, I logged and as I've a student account, the black weekend doesn't apply. Which means if I want them I should pay 85€ not 65€. WTH? Why?
T
hi i have the first edition deathadder and i wanted to know how i set his dpi
G
When i do purchase to spen my razer gold
Im getting a problem on otp the razer not sending me sms verification
And give me this error
“There was unexpected error please reload the page and try again “
Asten__
Hi!

What i'd really appreciate is you guys selling batteries of your devices for EU customers.
On that note - can anyone please point me to where i can find a new battery for my Razer Phone 1 (and preferrably those grill striped on top and bottom as well :)) ? It died yesterday 😕 (and i know how to switch batteries in modern phones etc..) Thank you!
See you, Asten
R
Dekades

Hey Insiders!

Our RazerCare store is always adding new products online and we felt it was important to keep you in the loop with what and when things are available. We're working hard every day to make sure we're kept up to date with the needs of our customers and although we won't be able to fulfill every missing dongle or ear cushion, we'll make sure to keep this thread updated anytime there is something new in the shop.

Currently our RazerCare store is only open to our US customers. We have no announcement regarding expanding to other regions, but you'll be the first to know.

Visit our RazerCare store today. Who knows, you may finally find a replacement for that pesky piece you misplaced.

* * *


If you do not see your accessory or replacement part, it means the item is either out of stock or no longer available for sale.

New Items in the Store 3/16/21

  • Razer Nari Ear Cooling Gel Cushions
  • Razer Nommo Power Adapter
  • Razer Nari USB Dongle
  • Razer Black Shark V2 Pro USB Dongle
  • Razer Basilisk - Quartz Clutch-1
  • Razer Basilisk - Quartz Clutch-2
  • Razer Mamba Wireless Micro USB to USB Cable
  • Razer Wolverine Charging Cable
  • Razer DeathAdder V2 Pro Charging Cable


New Items in the Store 4/22/20

  • Quartz Basilisk DPI Clutch
  • Atheris Stormtrooper Top Cover
  • Turret USB A - USB C Cable
  • Quartz Seiren X L-shape cable
  • Ripsaw USB A - USB C Cable
  • Ripsaw HDMI - HDMI Cable
  • Razer Nari USB Dongle
  • Mamba Wireless Cable Dongle


New Items in the Store 8/21/19

  • Razer Kraken TE Refresh Cooling Gel Ear Cushions
  • Razer Nari Ultimate wireless transceiver dongle
  • Razer Nari Essential wireless transceiver dongle
  • Razer Nari Family Ear Cooling Gel Cushions
  • Razer Nari Family Charging Cable
  • 3.5 mm combo cable for Nari Family
  • Razer Electra V2 Removable Microphone
  • Razer Hammerhead Family Silicon Tip Replacement (Family of 4)
  • Mamba Wireless Cable
  • Huntsman Elite Wrist Rest
  • Razer Seiren X L-shape cable
  • Razer Seiren Elite Cable


Surround card keys missing can you find it

I don't have scratch card for x 7.1 surround card. Need key to activate
R
Kinda sucks. I sipped a soda over my laptop by accident... man
FiszPL
Rank
Userlevel 7
Badge +1
retroSinopiainsider750
Surround card keys missing can you find it

I don't have scratch card for x 7.1 surround card. Need key to activate

Kraken X?
Or Kraken V3 X? If the 2nd - then you'll need to register headset with your RazerID account: https://razerid.razer.com/products

For the 1st headset - scratch card is included with the headset. Check box for it.
J
I have the black widow ultimate 2013 edition. I have had it for so long that it's my baby. well the other night it was knocked off my dresser dining room table and laded face down and my ceramic tile. it busted multiple keys off. anyone know where I can find those keys so they match or where to find a whole set of keys?
S
Good day, as usual, I entered the THX Spatial Audio program and it asks me to enter the code or accept the trial version for 15 days, I bought the key on December 11 and after the key is sent to me it says. Ooops, something Went Wrong. An unexpected error occurred. Please Try Again .
I tried 20 times and nothing helped. I have purchase documents.
T
Hey peeps, I want everyone to know what’s going on because it is a safety hazard and razer is not taking it seriously. I purchased a razerblade pro 17” model back in 2018, (it was the 2017 pro model). And a few weeks ago the power adapter caught on fire, my laptop shutdown immediately and it burnt a hole in my living room carpet. I’ve got everything documented and reported and the best they are offering is a replacement of the dangerous batteies. I’ve read many accounts of this same model battery catching on fire. Crazy thing was, my computer should t have even been pulling a heavy load. I was browsing on chrome.
I’ve got an ongoing case with razer that has stalled out, they are completely ignoring my Capet damage and my request of a replacement laptop that uses a different battery. i don’t want a replacement battery, my children use this computer for schooling purposes and I’m not taking chances with risk of fire or catastrophic failures. I have plenty of pictures and evidenc, I just need some help getting razer to help make this right and want to help and warn anyone else that has noticed their 2017 model adapters getting way too hot.
here is a few pictures but I have many more.
2 Attachments
BabyPowderbytebicycle441
Hello! I want to buy these headphones https://www.razer.com/mobile-earphones/Razer-Hammerhead-True-Wireless-Earbuds/RZ12-03820100-R3U1
, but not black, but blue. Do you have a live photo of this product exactly blue headphones? Or is it just such a filter on the photo of the product and they seem blue? Please show exactly these headphones in a live photo. I want to know if they are black or blue?
Foto headphones that I want - https://assets3.razerzone.com/oVAAyq7SBXd7X5x_tFvKTS362so=/1199x799/https%3A%2F%2Fhybrismediaprod.blob.core.windows.net%2Fsys-master-phoenix-images-container%2Fhdc%2Fhf4%2F9207408295966%2FRSL10-hammerhead-true-wireless-1500x1000-1.jpg
Thank you!
L
Dekades

Hey Insiders!

Our RazerCare store is always adding new products online and we felt it was important to keep you in the loop with what and when things are available. We're working hard every day to make sure we're kept up to date with the needs of our customers and although we won't be able to fulfill every missing dongle or ear cushion, we'll make sure to keep this thread updated anytime there is something new in the shop.

Currently our RazerCare store is only open to our US customers. We have no announcement regarding expanding to other regions, but you'll be the first to know.

Visit our RazerCare store today. Who knows, you may finally find a replacement for that pesky piece you misplaced.

* * *


New Items in the Store 4/22/20

  • Quartz Basilisk DPI Clutch
  • Atheris Stormtrooper Top Cover
  • Turret USB A - USB C Cable
  • Quartz Seiren X L-shape cable
  • Ripsaw USB A - USB C Cable
  • Ripsaw HDMI - HDMI Cable
  • Razer Nari USB Dongle
  • Mamba Wireless Cable Dongle


New Items in the Store 8/21/19

  • Razer Kraken TE Refresh Cooling Gel Ear Cushions
  • Razer Nari Ultimate wireless transceiver dongle
  • Razer Nari Essential wireless transceiver dongle
  • Razer Nari Family Ear Cooling Gel Cushions
  • Razer Nari Family Charging Cable
  • 3.5 mm combo cable for Nari Family
  • Razer Electra V2 Removable Microphone
  • Razer Hammerhead Family Silicon Tip Replacement (Family of 4)
  • Mamba Wireless Cable
  • Huntsman Elite Wrist Rest
  • Razer Seiren X L-shape cable
  • Razer Seiren Elite Cable


so my razer nari essentil left ear sound has stopped working what do i do?
FiszPL
Rank
Userlevel 7
Badge +1
BabyPowderbytebicycle441
Hello! I want to buy these headphones https://www.razer.com/mobile-earphones/Razer-Hammerhead-True-Wireless-Earbuds/RZ12-03820100-R3U1
, but not black, but blue. Do you have a live photo of this product exactly blue headphones? Or is it just such a filter on the photo of the product and they seem blue? Please show exactly these headphones in a live photo. I want to know if they are black or blue?
Foto headphones that I want - https://assets3.razerzone.com/oVAAyq7SBXd7X5x_tFvKTS362so=/1199x799/https://hybrismediaprod.blob.core.windows.net/sys-master-phoenix-images-container/hdc/hf4/9207408295966/RSL10-hammerhead-true-wireless-1500x1000-1.jpg
Thank you!

They're in black color only.
1988fido
Dekades

Hey Insiders!

Our RazerCare store is always adding new products online and we felt it was important to keep you in the loop with what and when things are available. We're working hard every day to make sure we're kept up to date with the needs of our customers and although we won't be able to fulfill every missing dongle or ear cushion, we'll make sure to keep this thread updated anytime there is something new in the shop.

Currently our RazerCare store is only open to our US customers. We have no announcement regarding expanding to other regions, but you'll be the first to know.

Visit our RazerCare store today. Who knows, you may finally find a replacement for that pesky piece you misplaced.

* * *


New Items in the Store 4/22/20

  • Quartz Basilisk DPI Clutch
  • Atheris Stormtrooper Top Cover
  • Turret USB A - USB C Cable
  • Quartz Seiren X L-shape cable
  • Ripsaw USB A - USB C Cable
  • Ripsaw HDMI - HDMI Cable
  • Razer Nari USB Dongle
  • Mamba Wireless Cable Dongle


New Items in the Store 8/21/19

  • Razer Kraken TE Refresh Cooling Gel Ear Cushions
  • Razer Nari Ultimate wireless transceiver dongle
  • Razer Nari Essential wireless transceiver dongle
  • Razer Nari Family Ear Cooling Gel Cushions
  • Razer Nari Family Charging Cable
  • 3.5 mm combo cable for Nari Family
  • Razer Electra V2 Removable Microphone
  • Razer Hammerhead Family Silicon Tip Replacement (Family of 4)
  • Mamba Wireless Cable
  • Huntsman Elite Wrist Rest
  • Razer Seiren X L-shape cable
  • Razer Seiren Elite Cable




I can't find a spare part for my Razer Tiamat 7.1 V2
specifically I want ear cups
A
ChronochaosAsura
I just bought a new razer blade 17 with max specs early 2022 model. I received it on the preorder release date Which was 2/22/22 I haven't even owned it a day and it says I cannot add razer care! I bought mine from the US Razer.com store. Then I go to ask customer support for help and they say I should be able to add it but they have no idea why the website won't allow me to so thy open up a support ticket and I was told within 1-3 business they will have the issue resolved. It's been over 3 business days and nothing is resolved nor do they even respond with anything in email other than saying "we will respond to you within 1-3 business days" this customer service is not good at all. Please someone from razer look into this matter...

50
B
Thx but I'm french XD :C
8
I bought Kraken headphones, I can't see the code for sound 7.1
erelchris
do you have battery replacements? my razer blade has died due to bloated battery? i really cant send it right now for repair, bcoz this is the only computer im able to use, I assume it will take months again (previously had a motherboard problem). Thank you!
FiszPL
Rank
Userlevel 7
Badge +1
862051D09618002
I bought Kraken headphones, I can't see the code for sound 7.1

Which Krakens do you have exactly? There are many models.
X
I want to know if I Can buy the dock for the Basilisk Ultimate separately? The mouse + dock option it out of stock. I am about to buy Huntsman Elite, Basilisk Ultimate + RGB Dock, Firefly v2 and Nari Ultimate and RGB Headphone stand a total of over $700. The RGB charging dock is holding up the purchase unless it can be bought separately. The mouse is the main reason I'm shopping for new stuff and I want everything with RBG. I'm in need of a new mouse asap. I can't wait a month until the dock is back in stock. That being said I don't want to buy the mouse w/o the dock if I can't get it later and w/o the mouse it's pointless to me to buy the rest. This would be an investment for me and would make me a Razer customer for life.
8
multi-platform
1988fido
I want to buy Tiamait 7.1 V2 ear cups replacement , i can't find any
8
activation code is not visible for 7.1 sound how to get it
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