Razor Black sharkv2 Pro not charging can i send to some type of razer fixing? | Razer Insider
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Razor Black sharkv2 Pro not charging can i send to some type of razer fixing?

  • 1 October 2023
  • 3 replies
  • 120 views

My headset is not charging anymore i would wanna see if have any fixing central or any recomendations of how fix it (i am from Brazil)-


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Have you tried different charging cable (you can check it on phone charging adapter).

Have you tried different charging cable (you can check it on phone charging adapter).

yes i have and none of they work

Hi FiszPL, Thanks for helping. Stay awesome!

Hello visioneasyCorn752,

The following are possible causes why the headset is not charging or turning on:

  • Damaged charging port
  • Faulty charging cable
  • Faulty battery

Follow the troubleshooting tips below to resolve a Razer wireless headset that is not charging:

  • Ensure the charging cable is working and plugged in properly.
  • Use a spare charging cable.
  • Ensure the charging port is not loose or damaged.

Check the Device Status in Razer Synapse or Razer Audio App to see if the headset is charging. ​​​​​​​Feel free to send me a PM with your device serial number if you need further assistance. Have a great day!