Razor Naga Hex - String of numbers | Razer Insider
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I have had this mouse for ages and never used it. I tried to find a date but couldn't, cant find any firmware updates etc... I assume its just a paperweight at this point.



Anyway, I am trying to use this mouse for NUM pad numbers 0-6. I've downloaded Razor Synapse to see if I can get the NUM binds to work properly. I will note that the mouse has a switch for 123 or NUM and it is currently set as NUM as is it's setting in Synapse. The top middle mouse wheel "click" is set to NUM 0 and works perfectly in game as well as in note pad, browsers... everywhere.



I run into trouble when I try and use NUM1-6 on the side. I've used default settings as well as tried to change button assignment > keyboard function (instead of default) > NUM1. (The rest of the buttons tried both ways again NUM pad 1-6.



When I am in game, in a browser, in a chat window, on this page etc... when I press a SINGLE side button a string of numbers is given rather than the single NUMPAD number. (Again, middle mouse click works fine for NUM0)



Example:

Button 1 = Mouse Function NUM1

Synapse = either default or button assignment < Keyboardfunction and manually pressed NUM1

When Button 1 is pressed = 134567

When Button 2 is pressed = 234567

When Button 3 is pressed = 345678



ETC.



Id like to note that I have Synapse on as administrator, the game on admin and I've also disable synapse and still have the same results.



It would be fantastic to understand why a string of numbers are being activated instead of a single NUM pad number for the side buttons.



Also - I have no service support from Razer since this product is so old but has never been used. I really hope someone has some ideas, I cannot find anything online.
UPDATE: After reading through some other suggestions like "uninstall/reinstall" Razer Synapse I decided to uninstall. Funny enough, this program is so poorly written that it cant even uninstall itself properly. Still remains in the registry although the app itself is no longer installed. Had to literally REGEDIT this POS entry to fully get it off my machine.



However, after doing that... the mouse works as intended. Now... I lose the ability to map several of the top side buttons, but for the meantime i can use this garbage til I upgrade to a proper device.



Thanks for nadda Razer 🙂
Whelp i take it back, upon restart, mouse side buttons are spamming ALL NUMPAD #'s default to the mouse.



Again, Press Side Button 1 - Bound to NUM1 = 134567 (should just be 1)



Changing from NUM or 123 on mouse or Synapse does nothing.



Day 2 of trying to get this to work properly - i understand its a legacy mouse but using the legacy software Razer says works... Meanwhile, looking for other non-razer products during trouble-shooting

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