I am really regretting my Kiyo puchase, considering that the exposure keeps screwing up every time I use the camera, and in order to get it to work properly, I have to toggle auto-exposure on and off again just to keep things from being extremely dark and unusable.
Please Razer, fix this. Apparently it's not even a new issue. Apparently it's an issue with Synapse or the official driver, as evidenced by this thread: https://www.reddit.com/r/razer/comments/gux2sa/i_believe_i_may_have_found_a_workaround_for_the/
Another thread of someone else having the same issue: https://www.reddit.com/r/razer/comments/e5s1d0/acknowledge_razer_kiyo_auto_exposure_issue/
This topic has been closed for comments
Page 2 / 2
Never been more disappointed with a device, nor with a support service.
Been on a long chain of conversation with support, and despite the very obvious issues that many, many people are having, with clear evidence all over social media, and despite the issue happening with literally every PC I've tried it on- no matter driver, software, or hardware configuration, support has had this "lol not us it's you/your software" attitude the whole time.
I'm losing hope this will ever get fixed. Depressing, because it took a very long time to save for one of these cameras.
Been on a long chain of conversation with support, and despite the very obvious issues that many, many people are having, with clear evidence all over social media, and despite the issue happening with literally every PC I've tried it on- no matter driver, software, or hardware configuration, support has had this "lol not us it's you/your software" attitude the whole time.
I'm losing hope this will ever get fixed. Depressing, because it took a very long time to save for one of these cameras.
Page 2 / 2
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.