Reinstalled Synapse 3, synced profiles are gone | Razer Insider

Reinstalled Synapse 3, synced profiles are gone

  • 5 August 2020
  • 3 replies
  • 7 views

After updating synapse I had some issues with my ligthing ingame, tried to repair but nothing changed.
So I went straight to disinstall the program and install it back, now ALL my profiles aren't in my account anymore.

Is there a way to get them back?

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3 Replies

Userlevel 7
The cloud-saved profiles of your Razer ID may have been corrupted. I highly recommend that you use a new account for now. PM me should you want to try to get all of those back.
Razer.Caziel
The cloud-saved profiles of your Razer ID may have been corrupted. I highly recommend that you use a new account for now. PM me should you want to try to get all of those back.

They just appeared again, but what you mean about corrupted?
Userlevel 7
Profiles can get corrupted due to incomplete syncs. That said, I don't think you need to worry about it since they reappeared.