I have a RZR RZ09-0330 laptop. IT works fine while powered via the power supply, but immediately shuts down when unplugged.
- I have replaced the main battery and CMOS battery, but the behavior is the same.
- All updates are done.
- I factory reset it
- It recognizes there is a battery and says it is charging, but just stays at 59% and will not power on/stay on when not plugged in.
- I have checked the BIOS updater and it is current
- I have removed/re-installed the power drivers
- I have done the power reset instructions (unplug battery, hold power button, etc...)
Thoughts