Scratched my 7.1 surround sound code too hard | Razer Insider

Scratched my 7.1 surround sound code too hard

  • 20 January 2022
  • 2 replies
  • 28 views

Hello, I have a problem.
I just bought new Razer Kraken X headphones and I scratched my code too hard and now I cant see some letters/numbers.
Is there any chance that I can get a new code or something?
Thanks in advance!

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2 Replies

Userlevel 7
Have a read of the following thread

/damaged-activation-code-kraken-x.78350/#post-768014

Unfortunately, lost, stolen, damaged, thrown out Activation codes do not get covered by the RAZER's limited warranty and will be subject to approval.

Otherwise, wait for one of the RAZER official stuff for further advice through this thread

Prepare the followings~~~

  • Name
  • S/N
  • P/N
  • Proof of purchase (legal receipt)
  • Email address &/or RAZER ID used for registering your RAZER product

  • Photo of the damaged Activation Code

Otherwise drive your hearing senses through the roof by upgrading to THX Spatial Audio.
Most latest RAZER headsets are THX Spatial Audio compatible. Check it out by clicking the following link~

https://www.razer.com/p/RZ11-13000-0001
Userlevel 7
@Arijan9 I can submit a code generation request on your behalf. Please provide the following via PM and attach a picture of your broken activation card.

1. Full Name:
2. Email Address:
3. Mobile Number:
4. Region:
5. Serial Number:
6. Proof of Purchase:

Thread locked to curb the conversation to PMs.