Second pair of razer Kraken V3 Pro headphone, second broken for the exact same reason. | Razer Insider

Second pair of razer Kraken V3 Pro headphone, second broken for the exact same reason.


The headphones are excellent, though I wish they were true wireless.

But this is my second pair, and both pairs have broken the exact same way. The plastic on both ends of the headband cracks under the smallest pressures, and when this is a major stress point it’s completely illogical to have them made of such flimsy plastic.

1st time:

Took my headphones off my head and the damn thing shattered. Didn’t even notice a crack if one was forming.


Second Time, same thing. Same exact point of weakness. I didn’t realize I had put on and take off these headphones with all the love and care that one would use navigating a minefield!
 

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What are my chances of getting a second attempt at a warranty replacement for this? And if at all possible, Razer, please reinforce this part next time. I’m not rough with me equipment at all. I’ve had the same razer mouse for over 8 years, and two keyboards, one of which is nearly 10 years old, but this headset has broken twice on me in the last year.


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