When I click on the "Check your order status" link in my order-confirmation email I get directed to a web site that says, "Site Under Maintenance." This has been going on for over 24 hours.
When requesting support chat I get a message that no one is available for chat. This has happened during the business hours stated on the Razer support site.
How am I supposed to check on my order status?
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this is exactly whats been happening to me for the past couple days been trying to figure out also.
Userlevel 7
- I am the Lightbringer
- 4794 replies
-
6 August 2020
@mangoldm @headLightYellowRUBY401 You guys can check your order status from here. Shoot me a PM with your order number should you still get the same error message.
Razer.Caziel
@mangoldm @headLightYellowRUBY401 You guys can check your order status from here. Shoot me a PM with your order number should you still get the same error message.
Thank you. Unfortunately I placed my order before creating an account.
I did get good news, though. My order has shipped.
Userlevel 7
- I am the Lightbringer
- 4794 replies
-
8 August 2020
mangoldm
Thank you. Unfortunately I placed my order before creating an account.
I did get good news, though. My order has shipped.
Good to hear that it all worked out for you, but feel free to PM me if you need further assistance with this.
*Locking the thread to curb conversations to PMs.
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