Speakers ( THX Spatial - Synapse ) no longer working. | Razer Insider

Speakers ( THX Spatial - Synapse ) no longer working.

  • 27 April 2022
  • 2 replies
  • 9 views
L
Everything was working fine for my headphones until last night it randomly cut off sound. I kept trying to find different fixes to no avail. I have a Razer Kraken Tournament 7.1 Surround sound edition, and it no longer lets sound through on the normal output I have used since I got it. It allows me to use 3 different outputs but only the "Razer Audio Controller - Chat" one works and it makes everything sound super weird and distorted and honestly just isn't bearable having bad audio. I have reinstalled audio drivers multiple times via windows troubleshooter and it hasn't worked. Really a bummer because I haven't had issues with my razer products until now. Any help is much appreciated.
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2 Replies

S
I have the same problem with my Kraken TE.
Razer.Zionzedd
Userlevel 7
Make sure the Synapse application is updated and click here for the Razer Kraken Tournament Edition firmware update. If that didn't help, perform a clean installation of the Synapse application by following the steps here. Feel free to check our self-help or PM me should you need further assistance. I'll be locking this thread to move our conversation privately.
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