Strider chroma rgb issues

Hola! tengo EXACTAMENTE el mismo problema, lo has podido solucionar de algun modo? 

I’d try it on another PC, but if it’ll work the same, then RMA the mousepad as it might be some problem with RGB.

Have the same problem, someone has fix it?

I'm having the same issue. Any fixes yet?

Same issue here...

mine is staying red and nothing else whats is goin on 

Same issue here, my mat can’t display white, it stays purple, and when in wave mode there is no green or yellow.

I have the same problem. The lower left corner of the mat always glows red. The rest is shown in blue and purple. Other colors are not displayed (including white) The synapse does not react in any way to switching colors.
Razer most likely broke something after the update. There are many complaints about this problem on the Internet. I wonder if they are going to solve it at all?

Same issue here

having the same issue. Thing is falling apart

I have the same issue, any help?

Hola, tengo el mismo problema, solo me muestra la luz azul y una mescla de morado, no muestra blanco ni verde en el lado izquierdo, encontraron alguna solución?

same problem, my mat only displays red and the red is barely visible, widespread problem with this mat, won’t display any other colors or patterns, 1 yr warranty is a joke, the hyte  cnvs LED mat has a 3y warranty.

razer update your warranty as 1 yr is not enough.