Synapse 20230519 (Version 3.8.428.42117) Basilisk v3 wired stuck in free spin | Razer Insider
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Synapse 20230519 (Version 3.8.428.42117) Basilisk v3 wired stuck in free spin


SubySlider17

I saw this thread for v3 pro: https://insider.razer.com/razer-support-45/synapse-update-20230330-scrolling-mode-tactile-smart-reel-stopped-working-basilisk-v3-pro-45396

 

I did not have this issue the same time and version as the thread above, maybe because I do not have the pro. I started having issue where I have tactile selected and is stuck on free spin today with the update for 20230519. Hoping this gets fixed quick. I have tried uninstalling/reinstall, restart/shutdown pc, create new profiles, and cleaning mouse with no luck. Was not an issue earlier this morning, but as soon as I updated it became an issue. Please Razer fix this asap like you did before with the v3 pro!

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4 Replies

SubySlider17
  • Author
  • Insider Mini
  • 2 replies
  • May 20, 2023

Got sick of this and can’t wait. I manually moved the gear box inside the mouse to fix this. Moving the gear box all the way sets the bar up and leaves it at tactile and I can live with it always being tactile. I followed what Diligent Food 5506 stated on his post: https://www.reddit.com/r/razer/comments/u6940d/razer_basilisk_v3_stuck_in_free_spin_despite/

 

This video was also helpful. https://www.youtube.com/watch?v=aPf_7R-c37w

@ 00:43 to take out feet and screws (pro model so a bit different than my wired)

@ 8:01 to see the bar (right side of mouse, slider and gear box on left)

      (slider all the way to razer symbol/bottom mouse will make it tactile)

 

5 Screws. 1 screw each under 3 top feet and side foot (leave bottom alone). Can take sticker off or search with toothpick and mark where its loose for 2 bottom screws (use sharp knife to cut circle). Take apart and move the gear box if you always want tactile or free spin.

Thinking about it now, can probably poke a needle/toothpick down on the left side of scroll wheel and move the slider all the way towards razer symbol/bottom mouse and that will prevent you from even having to take apart. Hopefully this helps you as much as it did for me, couldn’t freaking take this crap.


SubySlider17
  • Author
  • Insider Mini
  • 2 replies
  • May 20, 2023

https://www.reddit.com/r/razer/comments/u6940d/razer_basilisk_v3_stuck_in_free_spin_despite/

Follow what Diligent Food 5506 posted

 

https://www.youtube.com/watch?v=aPf_7R-c37w

@00:43 helpful for feet and screws even though different model

@08:01 helpful to know parts. Bar on right side of scroll wheel that makes it tactile. Left side is slider and gear box that swaps the free spin and tactile.

 

I took mouse apart and followed the above and got the slider/gear box moved all the way down to have always tactile. Thinking on it now can probably poke a needle/toothpick down the left side of scroll wheel and gently push the slider down to make it tactile. Hopefully this helps you out, it drove me crazy for 1 whole day and couldn’t take it!


  • Insider Mini
  • 1 reply
  • July 18, 2024

First of all thanks, this post was really helpfull! i managed to fix it with a toothpick through the top, but only after blunting it a bit. 


  • Insider Mini
  • 1 reply
  • April 12, 2025
HjaltePM wrote:

First of all thanks, this post was really helpfull! i managed to fix it with a toothpick through the top, but only after blunting it a bit. 

where exactly like what do i have to push??? ive been trying for like 30mins


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