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synapse

  • May 30, 2024
  • 1 reply
  • 31 views

When I try to install Synapse it goes to the PC normally but when I go to install it it simply closes automatically.I've already tried to remove 100% of all the files, I've already tried installing 2.0, which by chance worked. But 3.0 doesn't work.It just doesn't get to the part where I have to email and so on. It just closes.
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1 Reply

Razer.Aero
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  • Razer Support
  • 3395 replies
  • May 31, 2024

Hi QueeZSoftPT,

I’m sorry to hear about the issues you’re experiencing installing the Razer Synapse 3.0. To isolate the problem, please try to perform the steps laid out below:

  1. Disconnect all attached Razer devices from the system.
  2. Install the latest version of Razer Synapse.
  3. Re-connect the Razer devices to the system.
  4. Perform the Razer Synapse update.

You can also visit this link to troubleshoot when it fails to start. Feel free to PM me should you need further help so I can provide additional workarounds. All the best!

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