synapse keeps disconnecting my keyboard | Razer Insider

synapse keeps disconnecting my keyboard

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synapse keeps disconnecting and reconnecting my keyboard this will happen continuously until uninstall synapse and will restart after the update that happened 6 days ago any idea of when this will be fixed of if can fix from my end
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8 Replies

Razer.Speedcr0ss
Userlevel 7
Fobbiegaming
synapse keeps disconnecting and reconnecting my keyboard this will happen continuously until uninstall synapse and will restart after the update that happened 6 days ago any idea of when this will be fixed of if can fix from my end


Hey there! Thanks for sharing your concern here. What's your current Razer Synapse version? If you are using the Razer Synapse 3.0, please sign in as a guest user and observe. Else, please send me a PM. I'll wait for your follow-up.
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Razer.SpeedCr0ss
Hey there! Thanks for sharing your concern here. What's your current Razer Synapse version? If you are using the Razer Synapse 3.0, please sign in as a guest user and observe. Else, please send me a PM. I'll wait for your follow-up.


yes i am using synapse 3
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Fobbiegaming
yes i am using synapse 3

sign in as guest still same issue
Razer.Speedcr0ss
Userlevel 7
Fobbiegaming
sign in as guest still same issue


Thanks for confirming. I've replied to your PM. I'll wait for your follow-up.
T
Razer.SpeedCr0ss
Thanks for confirming. I've replied to your PM. I'll wait for your follow-up.

I also have the exact same issue and none of this has helped me
T
ok so update this is definitely a software issue with razer synapse 3. so what I did was install and uninstall to help you and to make sure razer fixes these certain apps so some of the modules you don't want to install that cause this disconnecting and reconnecting effect is: Nanoleaf and hue. now these modules require to be connected to the same network as your pc now this may be the main issue
T
Thesay_Max
ok so update this is definitely a software issue with razer synapse 3. so what I did was install and uninstall to help you and to make sure razer fixes these certain apps so some of the modules you don't want to install that cause this disconnecting and reconnecting effect is: Nanoleaf and hue. now these modules require to be connected to the same network as your pc now this may be the main issue

just don't unplug your keyboard and no problem
Razer.Speedcr0ss
Userlevel 7
Thesay_Max
just don't unplug your keyboard and no problem


Thanks for sharing! Let me know if anything comes up. I'll be locking this thread now
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