Synapse V3 vs Tartarus V2
Win 10 64bit, Intel i7, 16GB RAM, Asus Z390 Mainboard, H115 AIO. Since updating Synapse to V3, my Tartarus V2 stops functioning if left idle for a period of time. Once it's idle, I cannot get it back to working again unless I completely kill all razer process running through task manager and even then it sometimes doesn't work until I restart the PC. This only started happening since installing the V3 upgrade. I have now completely reinstalled V3 three times, still happens.
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If you've already tried clean reinstalling Synapse, let's go ahead and reinstall the device's driver by following the steps below:
-Press Windows + S on your keyboard to open the Search bar.
-Type in “Device Manager” and hit Enter.
-Go to Keyboards
-Right-click on the Razer device in question and select Uninstall device.
-Go to Human Interface devices.
-Right-click on the Razer device in question and select Uninstall device.
-To completely uninstall the drivers, restart your computer.
The drivers will automatically reinstall after your computer restarts. Should the issue persists, PM me the serial number of your device so I can look for other options.
*Thread locked to curb the conversation to PMs.
-Press Windows + S on your keyboard to open the Search bar.
-Type in “Device Manager” and hit Enter.
-Go to Keyboards
-Right-click on the Razer device in question and select Uninstall device.
-Go to Human Interface devices.
-Right-click on the Razer device in question and select Uninstall device.
-To completely uninstall the drivers, restart your computer.
The drivers will automatically reinstall after your computer restarts. Should the issue persists, PM me the serial number of your device so I can look for other options.
*Thread locked to curb the conversation to PMs.
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