All drivers are updated for all Razer apps. This started to happen after the last driver update - 05/31/2023. My profile is gone from the Tartarus Pro as are my key bindings. When I try to save a new binding, the “save” buttons dims out like it was saved, but when I check the key I see the default binding is still there. I have re-synced it, reset the Tartarus Pro profile, restarted the PC, but nothing seems to work. I simply am not able to customize the key bindings. I have the Tartarus Pro, Huntsman, and Naga. The Huntsman and Naga seem to work fine. Also, my PC is more than adequate - everything worked this past weekend flawlessly.
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Opusarlo wrote:
All drivers are updated for all Razer apps. This started to happen after the last driver update - 05/31/2023. My profile is gone from the Tartarus Pro as are my key bindings. When I try to save a new binding, the “save” buttons dims out like it was saved, but when I check the key I see the default binding is still there. I have re-synced it, reset the Tartarus Pro profile, restarted the PC, but nothing seems to work. I simply am not able to customize the key bindings. I have the Tartarus Pro, Huntsman, and Naga. The Huntsman and Naga seem to work fine. Also, my PC is more than adequate - everything worked this past weekend flawlessly.
That’s odd. Do you have Nanoleaf in your setup or part of your Synapse modules? By the way, Nanoleaf is no longer part of Razer Synapse’s app integration. Should you incorporate it in your settings, please remove it and see if the software behavior persists. Otherwise, gather your PC’s MSInfo logs and Synapse 3.0 logs. Please save the file to any online drive account, then paste the shareable link in your PM so we can help you kick-start an investigation. Thanks for your cooperation.
+1I’d try to do clean Synapse reinstall (with all Razer driver removal).
- Uninstall Synapse
- Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers
- Then restart your PC
- After reboot install Synapse again (as administrator).
FiszPL wrote:
I’d try to do clean Synapse reinstall (with all Razer driver removal).
- Uninstall Synapse
- Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers
- Then restart your PC
- After reboot install Synapse again (as administrator).
I tried this - It doesn’t make any difference. This profile configuration app is very broken
Any more news about this? This makes the Tartarus unusable.
.o.W.o. wrote:
Any more news about this? This makes the Tartarus unusable.
Agreed. Any resolution? I am having the same issue.
Reinstalled synapse and drivers and also changed keybind setting to alphanumeric and seems to be holding on to the selections now. I think using the Key Recording function was throwing it for a loop.
Any ideas? I still got this issue same as above. I have tried to uninstall synapse and use razer tools to remove my drivers already.
It’s still the same. It can not save key binding. If you need video. I can record for you guys.
Regards
Hi, this issue is still here, i got a tartarus pro for christmas, did m'y binding tested it on CoD it was great, next day thé tartarus wont do as i asked him on synapse hé think he is still not configured and do the factory as told him so all m'y binding are shown but not used and hé always do the bug after i try to bind the joystick…
Please help its a gift from m'y brother he took this for me to thanks me..
I had a similar issue with the button above the D-pad. It wouldn’t change from ALT+5 until I deleted the other Keymaps. If I selected any category other than Keyboard Function, like the Mouse Function (left click) or Switch Keymap (to controller), the setting would take. Flipping back to Keyboard function caused it to change back to ALT+5 no matter what. I deleted the Joystick and Controller keymaps and now I can set the button keymap properly. I don’t use the other keymaps, but I didn’t delete these default and unused keymaps b/c I didn’t think they were doing anything.
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