the code is invalid | Razer Insider
Skip to main content
Question

the code is invalid

  • August 29, 2023
  • 2 replies
  • 137 views

Hello, I bought your product today, Razer Barracuda headphones, created an account on the website, registered the product in the profile, requested the code, I enter the code, writes that the code is invalid, what to do?

This topic has been closed for replies.

2 Replies

KV_Totenmond
  • Insider Mini
  • August 29, 2023

Hello Looks like you have the same problem as i had…
Be sure you put that code in the right application…  if its suround code for 7.1  then the surround app not THC Spatial app.
OW TO REGISTER CODE SURROUND 7.1
Hope it helps


Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • August 29, 2023

Hello, I bought your product today, Razer Barracuda headphones, created an account on the website, registered the product in the profile, requested the code, I enter the code, writes that the code is invalid, what to do?

Hello nesidikemperok,

Can you take a screenshot of the error that you just described and then upload the file to Google DrivePM me the shareable link together with the device serial number so I can verify the information from our system. All the best!