The Razer Synapse software on my computer cannot recognize the mouse. | Razer Insider
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The Razer Synapse software on my computer cannot recognize the mouse.

smartBlueBellpark718

Hello, I have a problem with my mouse - razer deathadder essential. The Razer Synapse software on my computer cannot recognize the mouse. I have tried restarting the computer, repairing the Synapse software, going to Device Manager to fix the error but all failed.

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2 Replies

FiszPL
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  • FiszPL
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  • 7216 replies
  • July 29, 2024

Is it a new mouse?

Was it recognisable in Synapse before? What’s in the windows device manager?

smartBlueBellpark718

I just bought it on Amazon. I just bought a computer - lenovo legion 5 2024. there are 2 files HID - compliant mouse

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