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  • Anonymous

why don't the threads stay open for long to allow others to try and help the people posting but just long enough for a support team member to post once then close it without resolving the issues raised 

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    2 Replies

    dekades
    • dekadesStaff
    • Community Cowboy
    • 254 replies
    • September 7, 2023

    Hi @frontvineTealDeer134, great question. The support forum is for people seeking official support and quicker resolution. We encourage others to post in the respective forums for general conversations and questions, but you bring up an excellent point. Maybe there’s something we can do differently to increase community engagement and not default to the Support forum. Definitely something for us to take into consideration.

    Need Help? Start a thread in the Support Forum. DM's may be delayed. Ignored DM's = I don't know. Follow me on Twitter @omgdkdz
    baseinteractiveFallow301
    1 person likes this
    • baseinteractiveFallow301
      baseinteractiveFallow301
    baseinteractiveFallow301

    Yes

    Online

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