Unable to fix Synapse after hours of trying. | Razer Insider

Unable to fix Synapse after hours of trying.

Kranolf
Hi guys!

I was downloading a software update for synapse, when my computer froze, and ever since then I am unable to start the synapse software. I have tried absolutely every troubleshoot both on razer's website and different forums, NONE of them worked. I have like 6 razer devices plugged in, and I really need the software to work, I already uninstalled the drivers, reinstalled, also did 5 clean installs of Synapse itself, and it just won't launch. I can see the Synapse running in task manager, and it's visible in the taskbar too, but it just won't start no matter what I do.

PLEASE HELP!
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2 Replies

Kranolf
I still need help...extremely annoying that I cannot use synapse and set colors
Razer.Speedcr0ss
Userlevel 7
Kranolf
Hi guys!

I was downloading a software update for synapse, when my computer froze, and ever since then I am unable to start the synapse software. I have tried absolutely every troubleshoot both on razer's website and different forums, NONE of them worked. I have like 6 razer devices plugged in, and I really need the software to work, I already uninstalled the drivers, reinstalled, also did 5 clean installs of Synapse itself, and it just won't launch. I can see the Synapse running in task manager, and it's visible in the taskbar too, but it just won't start no matter what I do.

PLEASE HELP!


Hey there! I've replied to your message. The team is currently investigating the Synapse logs you've sent I'll wait for your follow-up.
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