Since updating my hyperpolling dongle software to v2.00.02, I am unable to update DeathAdder v3 Pro software to v2.00.03_r1 and as a result I cannot pair the mouse to the Hyperpolling dongle and have to used it wired. When I try to run the mouse software update, it says “An update needs to be installed” and then fails to run anything and keeps repeating the same message.
Unable to install Mouse Firmware updater v2.00.03_r1 for Deathadder V3 pro, unable to use wireless now
Since updating my hyperpolling dongle software to v2.00.02, I am unable to update DeathAdder v3 Pro software to v2.00.03_r1 and as a result I cannot pair the mouse to the Hyperpolling dongle and have to used it wired. When I try to run the mouse software update, it says “An update needs to be installed” and then fails to run anything and keeps repeating the same message.
I have the same issue and I tried everything that I could find but found that my mouse is on v1.00.06 and I cannot update it. The hyperpolling dongle does not connect and the mouse does not work wireless.
I have the same issue.
I don't know why it is left untreated forever.
Userlevel 5
I think you have to use the Dongle Pairing Utility but you might be able to do this via the one built in on Synapse (unsure)
I didn’t find a download link for the DeathAdder V3 Dongle Pairing Utillity but with some luck you might be able to find it, good luck!
im having this same issue with my viper ultimate and im going crazy trying to figure out how to fix it
Reply
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.