Hi,
I've had an open technical support case since July 13th. The agent closed the case without resolution on November 11th. (as stated by them)
I responded on the 11th and have yet to receive any further communication. How do I get this actually resolved?
Case# OMITTED
Unresolved case - Agent stopped responding/closed case.
This topic has been closed for comments
Userlevel 6
Hi there! Please PM me the case number. I'll assist you from there.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.