Unresolved case - Agent stopped responding/closed case. | Razer Insider
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Unresolved case - Agent stopped responding/closed case.

  • 26 November 2019
  • 1 reply
  • 123 views
Hi,



I've had an open technical support case since July 13th. The agent closed the case without resolution on November 11th. (as stated by them)



I responded on the 11th and have yet to receive any further communication. How do I get this actually resolved?



Case# OMITTED
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1 Reply

R
Userlevel 6
Hi there! Please PM me the case number. I'll assist you from there.
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