verification | Razer Insider
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verification

  • 4 March 2023
  • 1 reply
  • 35 views

I lost my phone and I can't make redemptions I no longer have Google authentication I lost my phone and I can't make redemptions I no longer have Google authentication 


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Userlevel 7

I lost my phone and I can't make redemptions I no longer have Google authentication I lost my phone and I can't make redemptions I no longer have Google authentication 

You can try any of the following methods:

  • If you have access to an alternative 2-Step Authentication device, you can use it to reset your 2-Step Authentication.
  • If you have your backup codes, you can use them to log-in and reset your 2-Step Authentication or manage your account.
  • If you still have access to your primary and recovery email, you can contact Razer ID Support to get help on recovering your account.

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