Want my money back | Razer Insider

Want my money back

  • 4 August 2020
  • 3 replies
  • 7 views
P
So I got the raiju ultimate in February from argos at 180.00 pounds it's now July and it's already got stick drift and the Bluetooth keeps disconnecting absolutely gutted what an absolute waste of money I wouldn't mind but it's only gets about 4/5 hours of play a day I could of bought a standard ds4 control and got 15 months out of it could of bought a scruff cheaper
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3 Replies

Razer.Caziel
Userlevel 7
Please indicate which firmware version the controller is running on. I can help you update the firmware if you send me the serial number of your controller. Please note that you will have to reach out to the reseller should you opt to get a refund instead.
P
I have the latest update used the controller yester and and now one of the buttons has broke away absolutely fuming I thought I purchased a great controller but I was wrong
Razer.Caziel
Userlevel 7
I don't know what to tell you, I've had the same Raiju Ultimate for almost 18 months now, and I have not had any broken buttons, knock on wood. Do send me a PM with the serial number of the controller so I can help you get a replacement. *Locking the thread to curb conversation to PMs.
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