Hi, 

I bought a new to Razer Deathadder mouse and installed the software not long ago. When moving a window from  monitor 1 to the monitor 2 (at normal speed), the window get to the edge of monitor 1 and does not cross over. Instead, it think I want to view the window on half of monitor 1. However, the windows crosses from monitor 1 to monitor 2 if I drag the window across at fast speed. At regular speed, it does not go across.

I have asked friends using the same mouse, but they are not experiencing the issue I am. I have uninstalled and reinstalled the software several times and searched the net for solutions, until today I came across the link below. Two years ago, someone was experiencing my same problem with a newly purchased Razor mouse. Unfortunately, the solution to the problem was not found because I have tried the recommendations given in the link (of the Razor support website) and they have not worked for me.

Has a solution to the problem been found or is my mouse part of a wrong batch?

https://insider.razer.com/razer-support-45/win10-dual-monitor-issue-with-razer-mouse-dragging-windows-20963

I will appreciate your help.

Thank you.