"Your code is already used" (But with my account that is deleted, so i can´t use it) | Razer Insider
Skip to main content

"Your code is already used" (But with my account that is deleted, so i can´t use it)

A
Hi, i have a problem. I just bought my Kraken X Lite headset and it came with a key code for the 7.1 Sorround System. I delete my account to create another, and when i put the code in this new account it says that the code is already used, but it is used on my deleted account, and i want to know if i can have my code and how to communicate with someones on Razers support to have an answer. Thanks Im peruvian, so i dont speak english, sorry for my english.
Did this topic help you find an answer to your question?
This topic has been closed for comments

3 Replies

Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • 4792 replies
  • January 22, 2021
There's not much that we can do. Activation codes are a one-time use type of thing, and they are non-transferrable. Even if the Razer ID you previously linked the code to is deleted, the code will still be tagged as used. There's no way around it.
A
1 person likes this
  • A
    alvarobm09
A
  • alvarobm09
  • Author
  • 1 reply
  • January 22, 2021
There is it a way to buy a ew licence code or something like that?
Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • 4792 replies
  • January 23, 2021
alvarobm09
There is it a way to buy a ew licence code or something like that?
Yes, you can purchase one from here.
CookiesCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings