BUG: Razer synapses 3 and streamdeck XL | Razer Insider
Question

BUG: Razer synapses 3 and streamdeck XL

  • 8 March 2023
  • 9 replies
  • 516 views
Megadude9704
Userlevel 1

when using Streamdeck XL it becomes very Laggy and often fails to open folders.. but only when Synapses is running...when Closing synapses it fixes it completely

i dont want to close synapses because of RGB and macros but i dont know if its on razers end so i left a bug report both here and on Elgato SDK support pages

9 Replies

M

I have the same issue but with a Stream Deck MK2

SLYGAM3RZ

Same issue, with the classic stream deck from Elgato. there is a conflict with Synapses 3 and the Elgato stream deck. only seems to effect the stream deck though. no issues noticed with the mouse and keyboard. makes the stream deck just not worth using though which puts a wrench in things

 

M

Same issue, with the classic stream deck from Elgato. there is a conflict with Synapses 3 and the Elgato stream deck. only seems to effect the stream deck though. no issues noticed with the mouse and keyboard. makes the stream deck just not worth using though which puts a wrench in things

 

I’ve managed to fix the issue following this guide: https://www.reddit.com/r/razer/comments/prvd29/the_ultimate_guide_to_fix_razer_synapse_pc_lag/

ironcore1

Same issue. :( 

A

Also affects Steam VR at the moment

S

I have the same issue with Stream Deck XL and Synapse 3. Every time I try to use keys as text macros, it lags like crazy! Shutting down Synapse fixes the lag, but then I can't use my synced LEDs.

RAZER, THIS NEEDS A FIX NOW!

Birii23

I have this issue with Stream deck and Synapse 3 as well. If synapse is running, everything on the stream take takes 10X as long to do even if it’s just changing volume. As soon as synapse is closed it’s back to normal.

patrick.firmager

I had sort of the same problem. One way I found to resolve it was to plug the Stream Deck directly into one of my Razer laptops USB ports instead of using the Thunderbolt dock, which was very inconvenient. I reported this to Elgato, who just said it was a Razer issue.

V

Hello, i had the same problem. And the unique reason that i found that is causing this using synapse is the Chroma Studio. Once i select for my devices (Naga pro, tartus pro) a static color, the issue is solved.

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