Connected new Razer mouse and canceled downloading synapse for it, now stuck | Razer Insider

Connected new Razer mouse and canceled downloading synapse for it, now stuck

  • 26 December 2020
  • 1 reply
  • 26 views

So I got a new razer mouse and had a DeathAdder before. Was prompted with downloading synapse for it, and since I had it downloaded before, decided to just cancel it and exit out of the prompt. Loaded razer synapse and it is not picking up the new mouse. How do I fix this? I've restarted my computer and it didn't work. Please let me know. Thanks.

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You have synapse 3? The last update who can detect the new mouse model?
There is a driver specific for each mouse, keyboard,... You are sure it's not the driver you cancelled?
Normally synapse once launched detects new hardware plugged and downloads the driver for that hardware.
Try plugging again when synapse is launched?