Diablo III crash | Razer Insider

Diablo III crash

After installing Microsoft Windows [Version 10.0.18908.1000] Diablo III did not start. In Application log I found this message with "RzChromaSDK64.dll" string.

Faulting application name: Diablo III64.exe, version:, time stamp: 0x5cccd62a
Faulting module name: RzChromaSDK64.dll_unloaded, version:, time stamp: 0x5a557c9e
Exception code: 0xc0000005
Fault offset: 0x00000000000013f4
Faulting process id: 0x3624
Faulting application start time: 0x01d516aec6814cc9
Faulting application path: C:\\Program Files (x86)\\Diablo III\\x64\\Diablo III64.exe
Faulting module path: RzChromaSDK64.dll
Report Id: 7f115f49-9b6b-4270-9733-41b88592de84
Faulting package full name:
Faulting package-relative application ID:

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2 Replies

Userlevel 7
Try first to reinstall the game from battle.net app and reinstall razer softwere in this case synapse.
I had a similar problem, I had to repair Diablo lll, plus a few other games, and completely uninstall Razer Synapse and Cortex. Then I ran a cookie cleaner before reinstalling and it worked. Something about that build of Win 10 just messed up a few things.