How do I exit this page on Synapse | Razer Insider

How do I exit this page on Synapse

  • 7 December 2020
  • 6 replies
  • 1 view
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got a new mouse and updated synapse and now I can't get off this page when my synapse is open. Iv registered my devices and I still can't get out of it. Any ideas how to get to my main synapse page?

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6 Replies

FiszPL
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Userlevel 7
Badge +1
What mouse (model) do you have exactly?
If new (released after probably may 2017) it would be supported by Synapse 3, and you've installed Synapse 2.0
YellowRosegeofocus684
Userlevel 3
Also, is that a Mac screenshot? Since Mac is not currently supported...
Sye_The-Vie
Rank
Userlevel 7
This may sound technical, kill the session from task manager if using Windows 10
Sye_The-Vie^^WKM VANGUARD of R Λ Z Ξ R™ I N S I D E R @ONLINEBattlestation enthusiast and rig builder & Enterprise Engineerhttps://insider.razer.com/styles/razer/images/logo-main-new-green.pngKeyboard: R Λ Z Ξ R™ Huntsman Elite US Purple Opto-Mechanical SwitchMouse: R Λ Z Ξ R™ Basilisk Ultimate + Charging DockHeadset: R Λ Z Ξ R™ Kraken TE + USB audio controlMouse mat: R Λ Z Ξ R™ Goliathus Extended ChromaWebcam: R Λ Z Ξ R™ KiyoHeadset Base: R Λ Z Ξ R™ Base Station Ver 2Bag: R Λ Z Ξ R™ Tactical 15.6" Backpack V2Case: Corsair iCUE White 465XMotherboard: GIGABYTE Z390 AORUS ULTRA ATX Form Factor LGA1151CPU: Intel® Core™ i9-9900K @ 3.60 GHzGPU: GIGABYTE GeForce RTX 2080 Ti Gaming OC 11 GB @ 1650 MHzRAM: 4x 16 GB Corsair Vengeance PRO RGB CL16 DDR4 @ 3200 MHzOS storage: 1 TB Crucial P1 3D NVMe PCIe M.2Game data storage: 2 TB SEAGATE BARRACUDA ZA2000CM10002 SATA SSDCPU Liquid Cooling: Corsair iCUE H150i RGB PRO XTPSU: Corsair HX1000i 1000 W 80 PLUS PlatinumAdd Ons: Corsair
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Mouse is a Naga Trinity and I'm using Synapse 2.0. Found 3.0. I'll give that a try. THanks all!

(using windows 10)
FiszPL
Rank
Userlevel 7
Badge +1
eshamblazer
Mouse is a Naga Trinity and I'm using Synapse 2.0. Found 3.0. I'll give that a try. THanks all!

(using windows 10)

Naga Trinity is only supported by Synapse 3, so yes - install it 🙂
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Synapse 3 did the trick. Thank you all.
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