Razer Synapse 2.0 on macOS High Sierra issue
I had recently updated my razer synapse program for my mac, and about a day after, the application would open but it wouldn't load my configurations for my razer devices. It would only show the green buffering circle and I left like this for about a hour, and still nothing load4ed. If anyone can give me some help with this issue, it would be much appreciated. Thank you.
This topic has been closed for comments
Already have an account? Login
Login to Razer ID to create new threads and earn badges.LOG IN
Welcome to Razer Insider
Login to Razer ID to create new threads and earn badges.LOG IN
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Do not update!
I uninstalled Synapse, reinstalled Synapse, and it’s NOT RUNNED!
I had the same problem on the last major beta test.
What we got to remember is that Mac OS 10.13.4 is a beta, and most software developers will not release their updated software until a full OS (stable) is released.
Other wise they will be pouring resources in to an OS that might go through several changes of it's beta cycle, and having to rewrite things all the time.
Meanwhile, any workaround?
Using an older Macbook Pro, so I need every advantage...
I sent a bug report to Apple.
Razer has the problem with Apple device users, not Apple with its macOS.
To me, personally, Synapse gives me a lot of problems, and I am in permanent contact with the technical service of Razer....
opens Activity Monitor, force quit RzDeviceEngine and reopens Synapse, until your profile is loaded (not always working the first time)
there are more alternatives, but this way is simple
Deshabilitar Synapse para cargar al inicio con Lingon X
Synapse 1.82 does not work with the latest macOS High Sierra version
in terminal, either of the two options works.
I have created a APP to close the two Synapse processes
Hello, Razer developers.
in case you guys haven't been paying attention, Apple has uploaded today (February 21) the latest update of macOS High Sierra to version 10.13.4
Synapse still doesn't work...
for when the required update of Synapse?
Synapse version 1.82 causes a lot of crashes, problems and errors
I haven't used Synapse since two weeks!
I'm indignant at Razer.
the Synapse Problems affect me a lot in my work.
THX in advance
Please let me know when a driver make it possible to use my tartarus Chroma to play... for now I'm just looking at it unable to use it...
I haven't been able to use Synapse in three weeks
deletes the files plist, with Terminal, from recovery mode
which version of high sierra did you have?
anyone tried on the newer version 10.13.3 ?
how much time wasted with Razer...
Because of the problems I have with not being able to use the buttons on my beloved mouse "Razer Naga Epic Chroma", I have looked for an alternative while Synapse does not work on macOS High Sierra.
I installed software to replace Synapse: SteerMouse
SteerMouse is a utility that lets you freely customize buttons, wheels and cursor speed. Both USB and Bluetooth mice are supported, no matter whether the mouse is designed for Windows or Mac.
Obviously, there's a problem with the driver:
This may be due to the following driver If your mouse does not work.
Please contact the manufacturer how to uninstall it.
I request help from Razer developers
I have written to the developers and I suppose they will answer me.
I'll let you know if there are any news.
The computer was hanging randomly, something unusual in macOS. Until I've realized that is Razer the problem, I lost a week trying to find what's going on. Yesterday I discovered, and finally, I uninstalled the botched driver. Razer, are your programmers qualified for macOs?
If you do not answer, is it because you do not want or because you have become deaf?
do not have a good answer for Mac users
do not have a good solution for Mac users
The last update of Synapse v.1.82 was over 1 month ago, 31 Jan 2018
Razer must have fired all Mac developers...
Apple Releases macOS High Sierra 10.13.4 Beta 4
everything remains the same
next week, it won't be Beta anymore...
Razer developers, have abandoned Mac users?
I haven't been able to use Synapse in the last 40 days...
should I give my Razer devices to a Windows user?
Just want to jump in and say that Synapse 2 for Mac will remain fully supported with the final release versions of MacOS for the foreseeable future. However, please note that we do not test with or support any beta / pre-release versions of any OS (may it be Mac or Windows).
I have 30 emails with Razer support that prove it.
Dec 27, 2017 - SYNAPSE 1.81
for 1 month, until SYNAPSE is updated to version 1.82 - 1 Jan 2018
and with the update of SYNAPSE to version 1.82, the problems were greater.
In order to work with the Mac, I had to uninstall SYNAPSE and I couldn't reinstall it because if I install it, the Mac won't boot....
Are you a full-time Mac user?
because if it's not, he can't judge judiciously
With the last update (now) of macOS High Sierra, the problems continue, I still can't use SYNAPSE.
I've activated the Razer processes I've disabled with Lingon.
iMac is going crazy!!!
I have not been able to use SYNAPSE for 45 days.
I manage to stop it, momentarily, with a APP that I have created, which closes all Razer processes.
By pressing the key that repeats itself, when you know what it is, the bug stops.
I have sent pertinent information to the developers with whom I am in contact by email
1. Go to Utilities under the Go menu on the top of your screen
2. Open the Console utility
3. Locate the system.log file on the left hand side of the window and click on it to highlight it
4. Once highlighted click File on the top of the screen and then Save copy as
5. Name the file System, and save it to a place where you can easily find it, and click Save
6. Back in the Console window, locate the Install.log file (there may be more than one) on the left hand side of the window and click on it to highlight it
7. Once highlighted click File on the top of the screen and then Save copy as
8. Name the file install, and save it to a place where you can easily find it, and click Save
9. Note: there may be more than one Install.log file. If so please repeat steps 6-8 but add numbers to the end of the file names. IE: Install1, Install2, Install3, etc