Razer Synapse 2.0 on macOS High Sierra issue

With the latest update of macOS to 10.13.4 beta (17E150g), Synapse has stopped working! Do not update! I uninstalled Synapse, reinstalled Synapse, and it’s NOT RUNNED! CRASH! a disaster! salut!

franctastic
With the latest update of macOS to 10.13.4 beta (17E150g), Synapse has stopped working! Do not update! I uninstalled Synapse, reinstalled Synapse, and it’s NOT RUNNED! CRASH! https://imgur.com/a/gVz2w a disaster! salut!

I had the same problem on the last major beta test. What we got to remember is that Mac OS 10.13.4 is a beta, and most software developers will not release their updated software until a full OS (stable) is released. Other wise they will be pouring resources in to an OS that might go through several changes of it's beta cycle, and having to rewrite things all the time.

I have a week old Death Adder Elite that I was very happy with until now. Same issue here with last update10.13.4 Beta (17E150g). Can't easily roll these back. Now just a regular mouse. Side buttons no longer function and app won't open to allow configuration. Maybe Razer will bring Synapse 3 to mac? Meanwhile, any workaround? Using an older Macbook Pro, so I need every advantage... I sent a bug report to Apple.

It's a beta, but it's already version 4 10.13.4 Razer has the problem with Apple device users, not Apple with its macOS. To me, personally, Synapse gives me a lot of problems, and I am in permanent contact with the technical service of Razer.... salut!

RADIUMU92-SSBPLASMA
I had recently updated my razer synapse program for my mac, and about a day after, the application would open but it wouldn't load my configurations for my razer devices. It would only show the green buffering circle and I left like this for about a hour, and still nothing load4ed. If anyone can give me some help with this issue, it would be much appreciated. Thank you.

opens Activity Monitor, force quit RzDeviceEngine and reopens Synapse, until your profile is loaded (not always working the first time) there are more alternatives, but this way is simple salut! Deshabilitar Synapse para cargar al inicio con Lingon X /Library/LaunchAgents/com.razer.rzupdater.plist /Library/LaunchAgents/com.razerzone.rzdeviceengine.plist salut!

kilomonk
Maybe Razer will bring Synapse 3 to mac?

hahahahaha :confused_:

kilomonk
Meanwhile, any workaround?

no :mad_:

Why the heck does the RzDeviceEngine process need 2GB memory on my iMac? For a mouse driver? Come on, this is nonsense Razer. Look at your ActivityMonitor next time, and you'll be amazed.

for when the update for macOS High Sierra? Synapse 1.82 does not work with the latest macOS High Sierra version CRASH! salut!

New Macbook Pro 13inch, installed the software for Razer Naga Molten and when I left click on link in browser it opens the link in new tab, when I left click on the tab, it closes it.

glig69
Why the heck does the RzDeviceEngine process need 2GB memory on my iMac? For a mouse driver? Come on, this is nonsense Razer. Look at your ActivityMonitor next time, and you'll be amazed.

in terminal, either of the two options works. killall RzDeviceEngine killall RzUpdater I have created a APP to close the two Synapse processes salut! Hello, Razer developers. in case you guys haven't been paying attention, Apple has uploaded today (February 21) the latest update of macOS High Sierra to version 10.13.4 Synapse still doesn't work... crash! for when the required update of Synapse? Synapse version 1.82 causes a lot of crashes, problems and errors I haven't used Synapse since two weeks! I'm indignant at Razer. salut!

Same here, not able to even run Synapse.

hello developers, need help updating Synapse? CRASH! the Synapse Problems affect me a lot in my work. THX in advance

Anyone found a solution yet?

For me it was even worse... I installed the "Razer_Synapse_Mac_Driver_v1.82.dmg" on my mac and after a reboot, my computer would not even finish booting. I had to go to an apple store and hopefully they manage to kill the drivers and start my computer again. Please let me know when a driver make it possible to use my tartarus Chroma to play... for now I'm just looking at it unable to use it...

Synapse for Mac, sucks big time

Yep, tried to install it last night. Now my Mac running released High Sierra will not boot. Could not even get it to boot in safe mode. Will try a recovery tonight. This is ridiculous.

Wy does Razer not adres this issue?

I guess Mac users are not a market they target fully. Seems more like an afterthought. I just have to get my system up so I can uninstall.

msymms
This is ridiculous.

I haven't been able to use Synapse in three weeks salut!

msymms
I just have to get my system up so I can uninstall.

deletes the files plist, with Terminal, from recovery mode /Library/LaunchAgents/com.razer.rzupdater.plist /Library/LaunchAgents/com.razerzone.rzdeviceengine.plist salut!

msymms
Yep, tried to install it last night. Now my Mac running released High Sierra will not boot. Could not even get it to boot in safe mode. Will try a recovery tonight. This is ridiculous.

which version of high sierra did you have? anyone tried on the newer version 10.13.3 ?

I use the version macOS High Sierra 10.13.4 beta 3 (17E160e) salut! how much time wasted with Razer... Because of the problems I have with not being able to use the buttons on my beloved mouse "Razer Naga Epic Chroma", I have looked for an alternative while Synapse does not work on macOS High Sierra. I installed software to replace Synapse: SteerMouse What's SteerMouse? SteerMouse is a utility that lets you freely customize buttons, wheels and cursor speed. Both USB and Bluetooth mice are supported, no matter whether the mouse is designed for Windows or Mac. http://plentycom.jp/en/steermouse/index.html Obviously, there's a problem with the driver: This may be due to the following driver If your mouse does not work. Please contact the manufacturer how to uninstall it. /Library/Extensions/RazerHid.kext (com.razer.common.razerhid) I request help from Razer developers THX I have written to the developers and I suppose they will answer me. I'll let you know if there are any news. salut!

Thanks franctastic. From the beginning it has been a hell. In my case I have the macOs High Sierra Version 10.1.3.4 beta (17E160e). The computer was hanging randomly, something unusual in macOS. Until I've realized that is Razer the problem, I lost a week trying to find what's going on. Yesterday I discovered, and finally, I uninstalled the botched driver. Razer, are your programmers qualified for macOs? If you do not answer, is it because you do not want or because you have become deaf?

radioSweetBrownup790
Razer, are your programmers qualified for macOs? If you do not answer, is it because you do not want or because you have become deaf?

do not have a good answer for Mac users do not have a good solution for Mac users The last update of Synapse v.1.82 was over 1 month ago, 31 Jan 2018 Razer must have fired all Mac developers... salut! Apple Releases macOS High Sierra 10.13.4 Beta 4 everything remains the same next week, it won't be Beta anymore... salut!

Fear to install any new botched driver Razer on Mac. I prefer to this people say: "Gentlemen, we no longer support for Mac, because we only know programming for windows", so we are clear to everyone and would be more respectful for the users.

developers have abandoned the SYNAPSE project for Mac? salut! Razer developers, have abandoned Mac users? I haven't been able to use Synapse in the last 40 days... should I give my Razer devices to a Windows user?

Hi everyone, Just want to jump in and say that Synapse 2 for Mac will remain fully supported with the final release versions of MacOS for the foreseeable future. However, please note that we do not test with or support any beta / pre-release versions of any OS (may it be Mac or Windows). Cheers!

With the stable version macOS High Sierra 10.13.3, the latest version 1.82 already had a lot of bugs, problems and crashes. I have 30 emails with Razer support that prove it. salut!

RazerThe_Fiend
Hi everyone, Just want to jump in and say that Synapse 2 for Mac will remain fully supported with the final release versions of MacOS for the foreseeable future. However, please note that we do not test with or support any beta / pre-release versions of any OS (may it be Mac or Windows). Cheers!

Dec 27, 2017 - SYNAPSE 1.81 /update-razer-synapse-and-macos-sierra.16429/page-29#post-408472 for 1 month, until SYNAPSE is updated to version 1.82 - 1 Jan 2018 and with the update of SYNAPSE to version 1.82, the problems were greater. In order to work with the Mac, I had to uninstall SYNAPSE and I couldn't reinstall it because if I install it, the Mac won't boot.... salut!

RazerThe_Fiend
Just want to jump in and say that Synapse 2 for Mac will remain fully supported with the final release versions of MacOS for the foreseeable future. However, please note that we do not test with or support any beta / pre-release versions of any OS (may it be Mac or Windows).

Are you a full-time Mac user? because if it's not, he can't judge judiciously salut! With the last update (now) of macOS High Sierra, the problems continue, I still can't use SYNAPSE. I've activated the Razer processes I've disabled with Lingon. a disaster! iMac is going crazy!!! I have not been able to use SYNAPSE for 45 days. I manage to stop it, momentarily, with a APP that I have created, which closes all Razer processes. By pressing the key that repeats itself, when you know what it is, the bug stops. salut! I have sent pertinent information to the developers with whom I am in contact by email 1. Go to “Utilities” under the “Go” menu on the top of your screen 2. Open the “Console” utility 3. Locate the system.log file on the left hand side of the window and click on it to highlight it 4. Once highlighted click “File” on the top of the screen and then “Save copy as” 5. Name the file System, and save it to a place where you can easily find it, and click “Save” 6. Back in the “Console” window, locate the Install.log file (there may be more than one) on the left hand side of the window and click on it to highlight it 7. Once highlighted click “File” on the top of the screen and then “Save copy as” 8. Name the file install, and save it to a place where you can easily find it, and click “Save” 9. Note: there may be more than one Install.log file. If so please repeat steps 6-8 but add numbers to the end of the file names. IE: Install1, Install2, Install3, etc salut!