razer synapse 3 not detecting viper ultimate mercury
i got a viper ultimate mercury like last month and the software has been working fine until a few weeks up to a month ago, the mouse works fine but whenever i try to change the mouse settings in synapse it wont let me (macros, profile, overall wont let me change any of the mouse settings in app) how do i fix it?
Why my Razer Viper Ultimate is no longer showing up in Synapse!
Userlevel 7
- Razer Support
- 7596 replies
-
4 February 2023
aaxery
i got a viper ultimate mercury like last month and the software has been working fine until a few weeks up to a month ago, the mouse works fine but whenever i try to change the mouse settings in synapse it wont let me (macros, profile, overall wont let me change any of the mouse settings in app) how do i fix it?
GilbertLangriazs
Why my Razer Viper Ultimate is no longer showing up in Synapse!
Hey aaxery and GilbertLangriazs! Please check if connecting the headset to another port or computer. Ensure that the device's firmware is the latest by clicking this link. Let me know how it went.
Reply
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.